Privacy Policy

Privacy Policy and Cookie Policy for Unsignedinc.com

1.Introduction

This is our privacy policy. It tells you how we collect and process data received from you on our site www.unsignedinc.com - Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any comments on this privacy policy, please email them to data@unsignedinc.com or message the “Data Admin” profile on the platform.

Unsigned Inc. is not a payment processor, Unsigned Inc. facilitates payments directly between users of the platform via third party payment providers such as PayPal and Stripe. Before creating an account or making a payment please take a moment to read the privacy policies of these payment providers:

Unsigned Inc. also connects to third party services to perform certain functions. Before using Unsigned Inc. please take a moment to read the privacy policies of these third party services.

Users can authenticate (log in to Unsigned Inc.) via the following services:

Unsigned Inc. facilitates a direct relationship between Creators and Supporters (Supporters include Followers, Donors, Supporters, and Buyers) on Unsignedinc. Individual Creators receive certain contact information about Supporters such as email addresses and transaction information such as delivery addresses and phone numbers when required for shipping providers and as such Creators themselves are responsible for their own lawful processing of information made available to them by the service.

 

2.Who We Are

  • Our site address is www.unsignedinc.com
  • Our company names are Unsigned Inc. (USA) and the unsigned club limited (UK)
  • Our company number is 13529986
  • Our nominated representative is Curtis Osborne and they can be contacted at data@unsignedinc.com

3.What we may collect

We may collect and process the following data about you:

  • Contact information such as name and email address either entered directly or transmitted via a social sign up facility such as ‘sign up with Google’ or ‘sign up with Facebook’ or ‘Sign up with Apple’,
  • Information you put into forms or surveys on our site,
  • Information you put into your Unsigned Inc. profile and updates to your profile including but not limited to images, hashtags, text updates and links to third-party websites or content,
  • Information you enter to send or receive payments such as PayPal email address or Stripe Connected Account information,
  • Details of transactions you carry out through our site,
  • Details of your visits to our site and the resources you use,
  • Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers,
  • The referring URL (where a visitor to a page came from).
  • Other personal information you choose to disclose to us for any reason.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We collect and process your personal data;

  • As necessary to fulfil our Terms and Conditions of Use
  • Consistent with your consent which you may revoke at any time through the deletion of your account
  • As is necessary for the performance of a contract to which you are a party
  • As necessary to comply with our legal obligations
  • To protect your vital interest or those of others
  • As necessary in the public interest
  • For our legitimate interest in the provision of a service to our users and partners unless those interests may be overridden by your interests or fundamental rights and freedoms that require the protection of personal data.

In Summary
In order to provide the service to you, we collect some personal information from you and your device.

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4.Cookies

All Cookies used by and on our website are used in accordance with current English and EU Cookie Law. The site uses cookies to collect information about your access to the site. Cookies are pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. Some of the cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the site and will last for longer.

Disabling Cookies

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can prevent the setting of cookies by adjusting the settings on your browser. If you do disable cookies it may not be possible to use the service.  

Our cookies will be used for:

Essential session management

  • creating a specific log-in session for a user of the site in order that the site remembers that a user is logged in and that their page requests are delivered in an effective, secure and consistent manner;
  • recognising when a user of the site has visited before allowing us to identify the number of unique users we receive to the site and make sure we have enough capacity for the number of users that we get;
  • recognising if a visitor to the site is registered with us in any way;
  • we may also log information including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and monitor overall usage of our site.

Functionality

  • customising elements of the content of the pages of the site.

Performance and measurement

  • collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users.

In Summary
Unsignedinc.com use cookies to operate the service and improve it.

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5.How we use what we collect

We use information about you to:

  • Present site content effectively,
  • Provide information about the service and connected supporters or creators pages of which may be of interest,
  • Tell you about additional services available to you,
  • Carry out our contracts with you. By using the Services, you have contracted with us through the Terms and conditions, and we will process certain personal data to perform under that contract.
  • Allow you to use our interactive services if you want to,
  • Comply with the acceptable use policies of payment partners such as PayPal and Stripe,
  • Compliance with Legal Obligations and Protection of Individuals. We may process personal data to comply with our legal obligations, including as required by valid legal process, governmental request, and to protect those individuals who use our Services and others

We will never share your data with third parties (excluding government agencies or law enforcement) and you will not be contacted by any party other than unsigned inc for marketing purposes. If you  don't want to be contacted for marketing purposes, please contact data@unsignedinc.com or message the Data Admin profile found within the platform.

Note: Both Unsigned Inc. and the Creators using Unsigned Inc. process the personal information provided on Unsigned Inc. separately and are therefore considered independent data controllers. For example, Creators using Unsigned Inc. will have access to their Supporter email addresses and buyer shipping addresses and transaction information. If you do not wish for your information to be available to Creators on Unsigned Inc., please do not enter that information when using Unsigned Inc. and do not use this service.

Please also note: We don't identify individuals to our advertisers, but we may give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section in 5, you can let us know at any time by contacting us at data@unsignedinc.com, and we will delete your data from our systems. However, you acknowledge this will remove our ability to provide the service to you and will not automatically remove that contact or transaction data previously made available to Creators.

In Summary
We use the data we collect to provide the service to you and occasionally we may show relevant advertising

 

 

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6.Where we store your data

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to provide the service to you.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted automatically if we no longer need it.

In Summary
Your data is stored securely, and we don’t keep it for longer than we need it. Your data is transferred to some suppliers located outside of the EEA.

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7.Disclosing your information

We are allowed to disclose your information in the following cases:

  • If we want to sell the service or the company, we can disclose it to the potential buyer.
  • We can disclose it to other businesses in our group.
  • We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights.
  • If a payment provider such as PayPal or Stripe requests access to it.
  • We can exchange information with others to protect against fraud or credit risks.

We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. 

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

Sharing emails internally

We reserve the right to share emails between connected users on the platform. 

The connection between users is defined by their relationships on the website. Subscription, referral link, payment, dispute, messages, comments make relationships between users and give them a limited ability to share emails within the platform. 

Supporters agree to share their emails with connected Creators and Referral Associates. Referral Associate agrees to share their email with Creators, Creators agree to share their emails with Referral Associates. 

All users agree to share their email with us.

 

Sharing addresses internally

Creator can access Supporter's personal postal address information only if Supporter agreed to share their personal address with all or any Creators they are subscribed to. 

The address information can only be used in order to deliver tangible products and cannot be shared with anyone else even if the user gave a personal agreement on this.

 

Disclosing supporter information to creators

We will disclose the email address and any transaction information entered on Unsigned Inc. required to facilitate direct communication between the Creator and Supporter, the fulfilment of transactions or calculation of tax liabilities.

Creators are responsible for how they use the data collected on Unsigned Inc. By following, supporting, subscribing or buying from a Creator on Unsigned Inc. you are directing us to share your information in this way. If you do not wish for information to be disclosed to a creator please do not enter that information on Unsigned Inc. 

Creators may contact you outside of Unsigned Inc. and you agree to contact them directly should you wish to withdraw your consent to contact you. It will be wholly the responsibility of the creator, not Unsigned Inc. to use your data in accordance with applicable laws.

Creators Using supporter or follower information

We expect Creators to respect the privacy of the followers and supporters whose information you have received. As described in Unsigned Inc. Terms and Conditions, you have a limited license to use that information only for Unsigned Inc. related communications and transactions. Unsigned Inc. has not granted a license to you to use the information for unauthorised transactions or sending unsolicited commercial messages in violation of any applicable laws, including any consent requirements of the jurisdiction of the recipient. 

You should only add a Supporter to your email or physical mailing list or otherwise use or store a Supporter’s personal information in accordance with applicable laws, including any consent requirements that apply in that member's jurisdiction.

In Summary
Reputable third-party suppliers and partners are used to process personal data. We may transfer your personal data to these suppliers. We may also provide Creators with Supporter email addresses and transaction information in order to communicate or fulfil transactions. 

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8.Your rights

You can ask us not to use your data for marketing. You can do this by updating your notification settings or by contacting us at any time at data@unsignedinc.com

Under the GDPR, you have the right to:

  • request access to, deletion of or correction of, your personal data held by us at no cost to you;
  • be informed of what data processing is taking place;
  • restrict processing;
  • to object to the processing of your personal data; and
  • complain to a supervisory authority.

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at data@unsignedinc.com.

YOUR RIGHTS REGARDING PERSONAL DATA

You have certain rights regarding the collection and processing of personal data. You may exercise these rights, to the extent they apply to you, by contacting us at the information provided at the end of this Privacy Notice, or by following instructions provided in this Privacy Notice or in communications sent to you.

Your rights vary depending on the laws that apply to you, but may include:

·       The right to know whether, and for what purposes, we process your personal data;

·       The right to be informed about the personal data we collect and/or process about you;

·       The right to learn the source of personal data about you we process;

·       The right to access, modify, and correct personal data about you

·       The right to know with whom we have shared your personal data with, for what purposes, and what personal data has been shared (including whether personal data was disclosed to third parties for their own direct marketing purposes);

·       The right to withdraw your consent, where processing of personal data is based on your consent; and

·       The right to lodge a complaint with a supervisory authority located in the jurisdiction of your habitual residence, place of work, or where an alleged violation of law occurred.

Depending on the laws that apply to you, you may obtain from us certain personal data in our records. If you wish to access, review, or make any changes to personal data you have provided to us through the Services, please contact us at the information provided at the end of this Privacy Notice. We reserve the right to deny access as permitted or required by applicable law.

Your California Privacy Rights

California’s “Shine the Light” law, permits our users who are California residents to request and obtain from us a list of what personal data (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to the email address below, and are free of charge. However, we do not disclose personal data protected under the “Shine the Light” law to third parties for their own direct marketing purposes.

The California Consumer Privacy Act (“CCPA”) provides our users who are California residents the following additional rights:

I.            Right to Know: You have the right to request that we disclose certain information to you about the personal data we collected, used, disclosed, and sold about you in the past 12 months. This includes a request to know any or all of the following:

o   The categories of personal data collected about you;

o   The categories of sources from which we collected your personal data;

o   The categories of personal data that we have sold or disclosed about you for a business purpose;

o   The categories of third parties to whom your personal data was sold or disclosed for a business purpose;

o   Our business or commercial purpose for collecting or selling your personal data; and

o   The specific pieces of personal data we have collected about you.

II.            Data Portability: You have the right to request a copy of personal data we have collected and maintained about you in the past 12 months.

III.            Right to Deletion: You have the right to request that we delete the personal data we collected from you and maintained, subject to certain exceptions. Please note that if you request deletion of your personal data, we may deny your request or may retain certain elements of your personal data if it is necessary for us or our service providers to:

o   Complete the transaction for which the personal data was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between our business and you.

o   Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

o   Debug to identify and repair errors that impair existing intended functionality.

o   Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.

o   Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.

o   Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent.

o   To enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.

o   Comply with a legal obligation.

o   Otherwise use the personal data, internally, in a lawful manner that is compatible with the context in which you provided the information.

IV.            Right to Opt-Out/In: You have the right to opt-out of the sale of your personal data. You also have the right to opt-in to the sale of personal data. However, we do not sell your personal data.

V.            Right to Non-Discrimination: You have the right not to receive discriminatory treatment by us for the exercise of your CCPA privacy rights. Unless permitted by the CCPA, we will not:

o   Deny you goods or services.

o   Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

o   Provide you a different level or quality of goods or services.

o   Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

To exercise your California privacy rights described above, please submit a verifiable request by emailing us at data@unsignedinc.com

Only you, or a person authorized by you to act on your behalf, may make a verifiable consumer request related to your personal data.

You may only make a verifiable consumer request for Right to Know or Data Portability twice within a 12-month period. The verifiable consumer request must:

·       Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an authorized representative. Depending on the nature of the request, we may need to verify your identity through an additional Ondato verification cycle, which requires a government issued ID and a photo requiring your presence through the a (see Identity Verification section below for more information).

·       Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We may deny your request if we are unable to verify your identity or have reason to believe that the request is fraudulent.

Consumer Request by an Authorized Agent

If any authorized agent submits a consumer request on your behalf, in order to confirm that person or entity’s authority to act on your behalf and verify the authorized agent’s identity, we require an email be sent to data@Unsignedinc.com, along with all of the below items:

·       Proof that you gave the authorized agent signed permission to submit the request.

·       Sufficient information to verify the authorized agent’s identity, depending on the nature of the request.

·       To verify your identity, depending on the nature of the request, we may also require a valid Government Issued ID (not expired), email address, and the last 4 digits of the social security number.

We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you. Making a verifiable consumer request does not require to create an account with us. However, if you do have an existing login, we will require you to log in to submit a request. We will only use personal data provided in a verifiable consumer request to verify the request’s identity or authority to make the request.

We will acknowledge receipt of the request within ten (10) business days of its receipt. We will respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response electronically. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For Data Portability requests, we will provide the responsive information in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit the information to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Your Nevada Privacy Rights

Nevada law permits our users who are Nevada consumers to request that their personal data not be sold (as defined under applicable Nevada law), even if their personal data is not currently being sold. Requests may be sent to privacy@Unsigned Inc.com, and are free of charge.

d. Your European Union and UK Privacy Rights

In addition to the above-listed rights, European Union and UK privacy law provides individuals with enhanced rights in respect of their personal data. These rights may include, depending on the circumstances surrounding the processing of personal data:

·       The right to object to decisions based on profiling or automated decision-making that produce legal or similarly significant effects on you;

·       The right to request restriction of processing of personal data or object to processing of personal data carried out pursuant to (i) a legitimate interest (including, but not limited to, processing for direct marketing purposes) or (ii) performance of a task in the public interest;

·       In certain circumstances, the right to data portability, which means that you can request that we provide certain personal data we hold about you in a machine-readable format; and

·       In certain circumstances, the right to erasure and/or the right to be forgotten, which means that you can request deletion or removal of certain personal data we process about you.

Note that we may need to request additional information from you to validate your request. To exercise any of the rights above, email us at data@Unsignedinc.com.

 

In Summary
You can change you use of data preferences and ask us anything about the data we hold about you.

9.Links to other sites

Please note that our Terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

In Summary
We are not responsible for any other sites not operated by Unsigned Inc. or the unsigned club limited

‍RETENTION OF PERSONAL DATA.

We retain personal data for a period of six (6) months after a user closes their account, and certain personal data for longer periods to the extent we deem necessary to carry out the processing activities described above, including but not limited to compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, and to the extent we reasonably deem necessary to protect our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties. Under applicable law, we are required to retain certain financial information for seven (7) years.

OTHER IMPORTANT INFORMATION ABOUT PERSONAL DATA AND THE SERVICES.

a. Identity Verification. We require checks for Creators to ensure that we do not knowingly offer our Services to or collect personal data from anyone under 18 or anyone using a false identity, and offer checks as an option for Fans. These checks involve providing certain information to one or more of our service providers, currently Stripe, Inc which verify your identity. If you commence the registration process, you do so with the understanding that your personal data will be transferred to Stripe, Inc processed subject to their privacy policy and terms and conditions.

Payment Information. Payments made by Fans to access content are processed by our third party payment providers. For example, when you make a payment that is processed by a payment provider, you will provide that third party with your credit card number, credit card expiration date, and security code, which they process and store subject to their privacy policy and terms and conditions. We do not receive your full credit card number, credit card expiration date, or the security code. Instead, the payment provider provides us with a “token” that represents your account, your card’s expiration date, card type and the first two and last four digits of your card number. If you are required to provide your name and email address to the payment provider, then they also provide us with that information. Payments issued to Creators for their content are made by Unsigned Inc using the bank account information that we have collected and stored.

 

Collection of Personal Data from Children. Our Services are not intended for anyone under 18. Anyone under 18 years of age is not permitted to use the Services, and we do not knowingly collect information from children under the age of 18. By using the Services, you represent that you are 18 years of age or older.

 

Third-Party Websites and Services. As a convenience, we may reference or provide links to third- party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business (including, but not limited to, our service providers). When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Notice does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.

 

Business Transfer. We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal data we obtain from or about you via the Services may be disclosed to any potential or actual third- party acquirers and may be among those assets transferred.

 

Do Not Track. We currently do not use any cross-site tracking technologies and do not currently process or comply with any web browser’s “do not track” signal or similar mechanisms. Note, however, that you may find information about how to block or reject certain tracking technologies in our Cookie Notice.

 

10.Changes

MODIFICATIONS AND UPDATES TO THIS PRIVACY NOTICE

This Privacy Notice replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. We will use reasonable efforts to notify you in the event material changes are made to our processing activities and/or this Privacy Notice, such as by posting a notice on the Services or sending you an email. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgement of the amended Privacy Notice.

 

APPLICABILITY OF THIS PRIVACY NOTICE

This Privacy Notice is subject to the Terms of Service and Acceptable Use Policy that govern your use of the Services. This Privacy Notice applies regardless of the means used to access or provide information through the Services.

This Privacy Notice does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

 

ADDITIONAL INFORMATION AND ASSISTANCE

If you have any questions or concerns about this Privacy Notice and/or how we process personal data, please contact us at data@unsignedinc.com.